|Improved Process
Efficiency and Workflow|

The intranet has had a positive effect on workflow, according to survey results. More than 60 percent of survey respondents found the intranet to be an effective tool for streamlining workflow. This can be illustrated through the use and implementation of the Electronic Requisition System for the on-line generation, routing, and approval of non-manufacturing purchase requisitions. The Electronic Requisition System was developed over a one-year period to address cost reduction, cycle-time reduction, process automation, requisition tracking and approval routing, and an anticipated 53 percent increase in purchase orders. The electronic requisition system resulted in an 18 percent cycle time reduction for processing requisitions, a 25 percent reduction in the average purchase order processing costs and significant savings in paper requisition form costs. No additional resources were required to handle the increased transaction volume. Another example of process efficiency through the Silicon Graphics intranet is the New Employee System, a data capture and mail forwarding application that enables managers to order office space, services, communication, networking, and computer equipment for new employees. The study revealed that the process of ordering new services was reduced from approximately two hours to 15 minutes. Based on Human Resource hiring statistics of 100 new hires per month, this system could potentially save 2,100 man hours per year (see Figure 5).
Estimated Savings from New Employee System
(Figure 5)

|Increased
Employee Satisfaction|